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The Complete Guide to Return & Exchange Your UNice Wigs without Hassle?

Last updated May 15, 2024

UNice is renowned for high-quality human hair wigs, hair bundles, and extensions. UNice Hair offers a range of styles, colors, and textures, making it a go-to for many looking for premium wigs. However, sometimes the product might not meet your expectations or needs, and a return or exchange becomes necessary.

Before you start the return process, ensure the wig is in its original packaging with all accessories included. Check that the wig is unworn, unwashed, and has all tags attached. This preparation helps in a hassle-free return.

UNice Return Policy

· Product from unice.com is valid for exchanging and returning within 30 days from the date you received all your item(s). Before you decide to exchange your wig(s), please choose the wigs you would like to exchange to.

· Items must be unused, undamaged, and come with all original tags and their original packaging. If not, the customer is responsible for all incurred fees and no refund will be issued. (Attention Please: If the original strap attached to the u part wig is cut off, or the wig has been washed and dyed, the item will be considered as used condition)

· Free returns and exchanges have been implemented in The United States. If you want the prepaid shipping label please contact us (support@unice.com) first We'll be mailing you a prepaid shipping label once we confirm your return request.

How Do I Return the Product?

Step 1: Log In Your Account And Click "My Order"

Step 2: Choose The Order You Would Like To Return and Select A Request Type.

Step 3: Fill In The Corresponding Information And Click Submit.

How Long Can I Get My Refund?

· Refund will be processed within 24 hours once your returned package is received and inspected.

· Refund will be directly issued to your original payment account within several days.

If you have any questions, please contact: support@unice.com

Tips for a Successful Return

Ensure your return is successful by following these tips: read the return policy thoroughly, keep all original packaging, contact customer service promptly, and use a reliable shipping method.

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