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Return Policy

Return Policy

U·NICE RETURN POLICY

U·NICE RETURN POLICY

Customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. We are here to help! Please feel free to contact us if you have any issues with your order!

How to Reach Us

You may contact us on our website or by email/text. The UNice Hair team operates seven days a week, 24 hours a day. We always guarantee a response within 24 hours ( Text & Email), Your satisfaction is unice.com store mission.

Additional notes about Warranty

Additional notes about Warranty

1.All returns must first be approved by our customer service team, you need request an RMA online. Returned items without RMA will not be accepted.

Additional notes about Warranty

2. All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.

Additional notes about Warranty

3.Items returned within 30 days since your original order receipt is eligible for a refund. For full refund requests, items must be returned in its original state (unaltered, unworn, undamaged and with tags attached in original packagin. Please make sure the hair is INTACT and the LACE has NOT been cut. For partial refund requests, contact customer service first, and send the items back after confirmation. Once  the returned item is received and inspected with label No Problem, refund will be processed to the previous payment account.

Please note that free gifts should be returned together with the main products. After the return request is agreed, the package can be shipped back to the address given by the customer service. Please kindly send email with your order number and returned shipping number  after package’s shipped out. Unice undertake all the return shipping fee from the US. For the other  countries, taxes & shipping fee generated from returning will be paid by the buyer, the final refund amount will be the order price misused our receiving cost like tax and processing fee, etc.
Additional notes about Warranty

4. For Aftificial reason cause the items damaged, cannot be returned or exchanged, eg: cut the lace, hair has been washed/dyed/bleached...

Additional notes about Warranty

5. You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return.

Rerurn policy Buyer pay the shipping fee Seller pay the shipping fee Photo Provided Exchange Available
Dislike/Unsuitable Rerurn policy      
Change Style /Color Rerurn policy      
Receing Wrong Items   Rerurn policy Rerurn policy Rerurn policy
Quality Problems   Rerurn policy Rerurn policy Rerurn policy
Artificial Reason Rerurn policy      
Contat Us Email: support@unice.com Phone Number : (626) 782-4321

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