Q: How to distinguish the difference between human hair and synthetic hair?
A:Human hair has natural protein.It is easy to tell by burning and smell: human hair will be ash, which will go away after pinching. Human hair will smell foul. When burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke. Moreover, human hair may have very little gray hair and split ends. It is normal but not a quality problem.
Q: Will the hair look natural?
A:Yes, it will look natural because it is 100% natural Virgin hair.
Q: About Combing
A:When brushing use a soft bristle brush or Use a smooth-edged wide-toothed comb start at the ends of your hair and gently work your way up, in this way it avoids tangling and pulling damage.Always brush in a downward motion and do not brush harshly,and Avoid brushing the hair when it's wet always.
Q: About Washing
A:1. Wash the hair every week.
2. Use a mild Shampoo to rinse mild shampoo with the nutrition of Amino acids is better.
3.Don’t grasping the root of hair overexert when washing and wash the hair with finger if possible, and don't rub or twist hair.
4.leave to shade and natural dry. Especially not exposure the hair under the sunshine for too long.
Q: About Moisturize
A:At least once a week,go through the rows of your braid base and gently apply moisturizing good virgin hair with scalp cream or argan oil .It is advisable to use the products containing the herb in the case where the hair begins to become dry and yellow And use the products with special effect or further maintenance which are made for protection &cleaning in the case where the hair bifurcates or even becomes invulnerable to fragility.
Q: Why the colors of hair extensions don't seems exactly as the pictures show or description says?
A:Many clients may complain about the color differences when receiving the hair .However,dear,please take this into consideration that all of our products are virgin human hair which means they come in their very natural state-beings without any processing ,and the color of hair from a person's to another's may be different in some slight way.And the pictures shown on the descriptions are just some samples of the products.Therefore,we cannot guarantee that each piece of hair's color will look exactly the same,but we'll devote our utmost to avoid this kind of issues.
Q: Can the hair be straightened and curled?
A:You can use hair straighter or hair curler to restyle the hair.But don’t use it frequently,the hair will be easy to get dry and tangle when you use it frequently.
Q: Is there any Customs tax?
A: Usually we will put low amount in the invoice to avoid Custom tax, but due to different policy in different countries, there might be some Custom tax which is not considered in the price and should be paid by buyer. Normally buyer is responsible to pay import tax to local custom when ordering goods from foreign countries. The reason why we lower value for your parcel or declare as synthetic hair is to avoid custom tax.So you may leave us a message about the value you wanna us to declare it. The hair bundle deals is genuine human hair beyond doubt, you know that.